Help and Frequently Asked Questions

You can browse our catalogue without logging in and setting up an account. If you wish to purchase, you will have to add your details prior to payment & download.

If you have already registered & forgotten your password, then click login help button. Here you will be able to send a copy of your password to your email account. This process is immediate.

Front Page

The Front page is split into 3 main charts:

Recommended: These are new tracks Global Groove Digital believes are hot. They will appear in this chart prior to display in the most downloaded chart.

Promo / Exclusive: These tracks are either forthcoming or available early or are exclusive to Global Groove Digital, (i.e. not available elsewhere on the web).

Most Downloaded: This is a chart of the most downloaded MP3s available at Global Groove Digital

How Do I Search?

The site is set up to make it as easy as possible for you to find what you want:

Searching is just a matter of typing in keywords. If you don’t select anything from the filters the site will search all fields for your keywords.

If you are searching for something very specific, enclose your search in double quotes, for example “Rabbit in the Moon”

Browse Catalogue

Clicking on ‘Browse Catalogue’ will allow you to browse the entire catalogue. You can further browse by a genre (e.g. Drum & Bass) and or by date. (e.g. search all Drum & Bass within last 7 days)

New Release

This is a list of all new releases in last 30 days – These can be further filtered by date & genre.

Latest Additions

This tab depends on when the track was uploaded to Global Groove Digital. Older tracks are being made available on line all of the time. This tab is to allow you to see hot tunes that are new to digital format, but not necessarily a new release.

Promo / Exclusives

This Tab will take you to Promo / Exclusive chart. These tracks are either forthcoming or available early or are exclusive to Global Groove Digital, (i.e. not available elsewhere on the web).

Charts

This tab will allow you see the top selling Global Groove Digital Charts. These can be further filtered by Date & Genre

Albums

There are loads of great albums on the site with everything from compilations to exclusive mixes. Clicking on the
Albums Tab will take you to a list of all of the albums on our site. These can be further filtered by Date & Genre.

How do I see what’s on the Album?

You need to click on Tracks/mixes button. This will list all tracks on an Album. Some of the albums are only sold in their entirety. They are bundled releases, and can only be purchased as an album. A lot of album tracks can be purchased individually, you just select the mix you want to buy once you have identified which track you wish to purchase.

Playing Samples – The Global Groove Digital Popup Player

Our site comes with it’s own player to enhance your experience.

Cue Button: This will allow you to add a release to your player. It will automatically play once the current clip has played. You can add as many releases as you like to play in rotation in the background, whilst you continue to browse.

Play Button: This will play the current selection immediately and supersede the playlist you have in your player. Once played the playlist will continue at the point where you selected to play current track.

Please note – some of our samples are currently in a lower quality than others. This does not affect the quality of the purchased music, all of which is of excellent quality.

What is the difference between 192kpbs & 320kpbs?

In a word – Quality. Global Groove Digital (in the main) only Supplies 320kbps. A few of the back catalogue items are available in 192kbps but only a small percentage. We are offering 320kpbs at a price equivalent to most other companies 192kbps. We are all music lovers at Global Towers and believe that you deserve the best quality at unbeatable prices.

The Cart / Box

You do not need to save items in your box/cart. They will remain there until you either proceed to checkout or delete a release or clear the cart/box.

Downloading

To download your selected tracks you need to finalise all the items in your box/cart. In other words remove anything you do not wish to purchase. Going to the checkout does this.

You then need to select ‘click here to pay with PROTX’. (PROTX is our real time payment gateway. Here your card will be charged.)

Once at Protx Gateway you need to decide what type of card is being used. Once you have selected a credit card type you must, fill in the card details, name and address & Security digits as per screen shot.

Once entered click proceed. PROTX will ask you to confirm your order. Click proceed. At this point your card will be authorised.

Once your card as been authorised you will be forwarded to checkout complete & then to the download page.

Once on the download page you can download each track using download MP3 links on the right of the list. The best way to achieve this by right clicking on MP3 and save link as . You need to decide where to save the MP3 on your computer. We recommend the desktop so you can see the downloaded file. You can also download the artwork for the track in the same manner.

Your downloads will be saved to your computer. Log Out & enjoy your music.

My Account

Once you have created an account you can:

Update your details: email, address etc.
View existing & previous orders made on the site
Change your password
You can download files if (48hr) download window is still open.

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